Last updated: 21st October 2026
At Valyrian Sports & Fitness, we respect your privacy and are committed to protecting the personal information you share with us when you visit, browse, create an account, or make a purchase through our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances in which we may share it. By accessing or using the Valyrian Sports & Fitness website, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy applies to purchases and interactions made through the official Valyrian Sports & Fitness website.
Depending on how you use our website and services, we may collect certain information from you. When you create an account, place an order, contact us, or use certain services, we may collect information such as:
We collect only information that is reasonably necessary for providing our products and services.
We offer multiple payment methods, including credit/debit cards, net banking, UPI, wallets, and other payment options made available on our website. Payments are processed through secure third-party payment gateways.
Where payment information is processed by a third-party payment provider, your payment information may be handled directly by that provider in accordance with its privacy and security policies. Valyrian Sports & Fitness does not intend to store complete credit/debit card numbers, CVV numbers, UPI PINs, passwords, or other sensitive payment credentials on its own systems unless specifically required and lawfully permitted. We are not responsible for the privacy practices or security of independent third-party payment providers.
When you visit our website, certain technical information may be collected automatically through cookies, analytics tools, server logs, or similar technologies. This information may include:
This information helps us understand how visitors use our website and allows us to improve website functionality, performance, and security.
Our website may use cookies and similar technologies to provide a better browsing experience. Cookies may be used to:
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.
We may use the information we collect for legitimate business and operational purposes, including:
Where permitted by applicable law, we may also use your information to send promotional or marketing communications. You may opt out of promotional communications where an opt-out mechanism is provided.
When you place an order, we may retain information relating to the transaction, including order number, products purchased, quantity, price, shipping information, billing information, payment status, order status, and related customer communications. This information may be retained for order management, customer support, accounting, tax, legal, fraud-prevention, and other legitimate business purposes.
To deliver your order, we may share necessary information with our logistics and courier partners. This may include customer name, delivery address, PIN code, mobile number, order information, and other information reasonably necessary for delivery. We share only the information reasonably required to facilitate delivery and related logistics services. Once an order is dispatched, third-party logistics providers may independently process certain information in accordance with their own privacy policies.
We may share or provide necessary transaction information to third-party payment gateways to process payments securely. Payment service providers may collect and process payment information in accordance with their own privacy policies, terms, and security practices. We encourage customers to review the privacy policies of the relevant payment provider when using their services.
If you contact us regarding a return, refund, exchange, damaged product, defective product, or warranty claim, we may collect and retain information necessary to process your request. This may include order information, product details, photographs, videos, unboxing videos, warranty documentation, communication records, and other information required to investigate and resolve the issue. Where necessary, relevant information may be shared with the respective manufacturer, courier partner, or service provider for the purpose of processing the claim.
We do not sell or rent your personal information to third parties for their independent commercial purposes. However, we may share necessary information with trusted third parties where required to operate our business and provide services to you. These parties may include:
We aim to share only information that is reasonably necessary for the relevant purpose.
We may disclose personal information where we reasonably believe disclosure is necessary to comply with applicable law, respond to a legal request or government authority, comply with a court order, protect our legal rights, investigate suspected fraud or unlawful activity, prevent security threats, enforce our Terms & Conditions, or protect the rights, safety, or property of Valyrian Sports & Fitness, our customers, or others.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. These measures may include appropriate access controls, security procedures, secure payment processing, and other safeguards appropriate to the nature of the information. However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. You should use a strong password, avoid sharing your password with others, log out after using shared devices, and notify us promptly if you suspect unauthorized access to your account. We will not be responsible for unauthorized access resulting from your failure to maintain the confidentiality of your account credentials, subject to applicable law.
We retain personal information for as long as reasonably necessary to provide our products and services; maintain transaction and order records; process returns, refunds, exchanges, and warranty claims; provide customer support; prevent fraud; comply with accounting, tax, legal, and regulatory requirements; resolve disputes; and enforce our agreements and policies. When personal information is no longer reasonably required for these purposes, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.
Where permitted by applicable law, we may use your contact information to communicate information about our products, offers, services, or promotions. You may opt out of promotional communications by using the unsubscribe option provided in applicable communications or by contacting us. Please note that even if you opt out of promotional communications, we may continue to send essential transactional or service-related communications, such as order confirmations, payment notifications, shipping updates, delivery notifications, return/refund communications, warranty-related communications, and important account or service notices.
Our website is intended for use by individuals who are legally capable of entering into transactions under applicable law. We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.
Our website may contain links, integrations, or references to third-party websites and services. These third-party websites and services operate independently from Valyrian Sports & Fitness and may have their own privacy policies. We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. Customers are encouraged to review the applicable privacy policies before providing personal information to third parties.
We may use reasonable security and fraud-prevention measures to detect and prevent fraudulent orders, unauthorized transactions, account misuse, hacking attempts, data abuse, malicious activity, and other security threats. Where necessary, information may be shared with payment providers, security service providers, logistics partners, law-enforcement authorities, or other relevant parties for fraud prevention and investigation.
Subject to applicable law, you may contact us regarding your personal information to request access to certain personal information, request correction of inaccurate information, request updates to your contact information, raise questions regarding the processing of your information, or request deletion of information where legally applicable. Certain information may need to be retained to comply with legal, accounting, tax, fraud-prevention, dispute-resolution, or other legitimate requirements. To make a privacy-related request, please contact us using the details provided below.
Customers are responsible for ensuring that the personal information provided to Valyrian Sports & Fitness is accurate, complete, and up to date. If your contact, billing, shipping, or account information changes, you should update it through your account or contact us where applicable. We are not responsible for communication or delivery issues caused by inaccurate or outdated information provided by the customer.
In the event of a security incident involving personal information, Valyrian Sports & Fitness will take reasonable steps to investigate, contain, and address the incident in accordance with applicable law and our security procedures. Where notification is legally required, we will take appropriate steps to notify affected individuals and/or relevant authorities as required by applicable law.
Valyrian Sports & Fitness reserves the right to modify, update, or amend this Privacy Policy from time to time. Any changes will become effective when the revised Privacy Policy is published on our website. Customers are encouraged to periodically review this page to remain informed about how their information is handled. Your continued use of our website after changes are published constitutes acceptance of the updated Privacy Policy, to the extent permitted by applicable law.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes relating to this Privacy Policy shall be handled in accordance with the dispute-resolution and jurisdiction provisions contained in our Terms & Conditions, subject to applicable law.
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Valyrian Sports & Fitness
Email: queries@valyriansports.in
WhatsApp/Mobile: +91-7982289163, +91-8384002660
Address: B2/8, Upper Ground Floor, Right Side Portion, Paschim Vihar, New Delhi - 110063
By accessing, browsing, creating an account, or making a purchase through the Valyrian Sports & Fitness website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using our website and services.
